Aladdin Hearth Products
 

General Question and Answer

Catalytic vs. Non-Catalytic

Q: What is the difference between a catalytic and non-catalytic wood-burning stove?

A: Catalytic stoves use a ceramic honeycomb structure that has been coated with a rare metal catalyst. The combustor is built into the stove in such a manner that a bypass opens during startup to allow the smoke and byproducts of combustion to flow through it. The combustor creates a chemical reaction that forces the carbon monoxide to burn at a reduced temperature. Catalytic combustors, by design, degrade with time, thus reducing their performance. Under extreme firings of the stove they may crack and fall apart. They can also be damaged by paint on wood, or paper and ink. Non-catalytic stoves are not, by design, prone to degrade. Aladdin's stainless steel secondary manifolds inject superheated air into the firebox above the wood load, just under the baffle. This creates secondary combustion and extremely clean-burning, highly efficient operation, with no need to open or close a bypass or monitor combustor temperatures. Best of all, the interior parts are not prone to wear out, with the associated decline in performance. Non-catalytic stoves like Quadra-Fire and Dovres keep their glass doors much cleaner for more enjoyment of the fabulous fire view. Consumer friendliness, low maintenance, high efficiencies, and a clear view of the fire have made non-catalytic stoves the first choice in wood stoves. 70% of all new stove sales nationwide are non-catalytic.

Top

EPA Certification

Q: What is an EPA certified wood-burning stove?

A: EPA certified wood-burning stoves are units that have been tested to rigorous standards and have met the Environmental Protection Agency (EPA) regulations for wood smoke emissions. Prior to 1987, wood stoves were not regulated by the EPA. The current EPA regulations require wood-burning stove emissions to be lower than 7.5 grams of particulate matter per hour.

Top

Particulate Matter

Q: What is particulate matter?

A: Particulate matter is a pollutant found in wood smoke. Similar to cigarette smoke, it can damage lungs and create respiratory problems. Older, uncertified wood stoves can produce up to 50+ grams of particulate per hour. New, certified appliances are very clean-burning and emit no visible smoke.

Top

Selling Uncertified Stoves

Q: Can I sell my uncertified stove under the EPA regulations?

A: No. Uncertified stoves are protected by grandfather clauses as long as they remain in the same home in which they were installed. Once a stove is removed, it is illegal to resell or reinstall the appliance in another location. All uncertified stoves must be disassembled and scrapped.

Top

Can I Adjust My Flames?

Q: Can I adjust the flames on my gas appliance?

A: Your unit is preset at the factory to produce the safest and most efficient flame. Do not try to adjust the flame yourself unless you own a model with a variable control setting. Contact your authorized Aladdin dealer if you have concerns about the operation or appearance of your gas appliance.

Top

First-Time Odors

Q: Why did I smell a strange odor the first time I lit my gas appliance?

A: During the first few hours of operation, it's normal to notice a temporary "hot motor" smell. This is the result of paint curing and burning the oils used during manufacturing, and should disappear within a few hours. See the question on negative air pressure for information on what to do if you smell other fumes.

Top

In a Fog

Q: When I start my appliance, the glass fogs up for a few minutes--is that normal?

A: In a word, yes! Water vapor is one of the byproducts of combustion, and each time you use your gas appliance you'll see condensation on the glass. After a few minutes, it will clear off.

Top

Understanding Negative Air Pressure

Q: What is negative air pressure, and do I need to worry about it?

A: When air pressure inside your house is slightly less than the air pressure outside, this is known as negative air pressure. This condition, which is fairly common in today's tightly-built energy-efficient homes, creates a partial vacuum that sucks air into the house from any available opening. When you have negative air pressure, air can be sucked into your home by bath or kitchen exhaust fans and clothes dryers, or through the flues of your furnace, gas water heater, or fireplace. These fumes may contain carbon monoxide, which is dangerous. If you notice any of these signs of negative air pressure, you need to correct the problem immediately:

  • Noticeable fumes while your gas appliance is operating
  • Drafts near your exhaust vents or in front of your fireplace
  • Poor flame quality and/or performance of gas-fueled appliances
  • Appliance shutdowns that happen for no apparent reason

Note that direct-vent appliances are not affected by negative air pressure, because they use outside air for combustion and vent all combustion byproducts directly to the outside.

Top

Creating Positive Pressure

Q: How can I eliminate negative air pressure?

A: Opening a window slightly will temporarily improve the air supply to your appliances that require air.

Top

Don't Damper Down!

Q: Why can't I damper down my gas appliance?

A: Although combustion products are mostly harmless carbon dioxide and water they may contain small amounts of carbon monoxide, which is extremely dangerous even in small amounts. For safety's sake, NEVER restrict the draft for your appliance in any way; it could allow dangerous levels of carbon monoxide to enter your home.

Top

A Vent of a Different Color

Q: Can I paint or change the direct-vent cap on my house?

A: High-temperature paint to change its color is fine. But don't make any other changes to your vent cap; not only could it affect your unit's operation, it's unsafe.

Top

Masonry Chimneys and Gas Units

Q: Can a factory-built gas appliance use a masonry chimney?

A: Generally, no. Because the larger size of a masonry flue takes longer to preheat and longer to establish a draft, and requires more heat to maintain a proper draft, it's unsuitable for use with a factory-built gas appliance. Your unit's safety testing and UL Listing are void without the factory-tested chimney/vent system. Some appliances are tested to use a combination of masonry and factory-built venting; see your authorized Aladdin dealer for more information.

Top

Glass Cleaning

Q: How can I keep the glass clean on my gas appliance?

A: To clean the glass, wait for it to cool completely, then follow the removal instructions provided with your appliance. For general cleaning, use ordinary glass cleaners. If a white film has accumulated on the inside of the glass, you may need to use an automotive rubbing compound, or a product such as Polish Plus™ or Brasso™ (as recommended by your dealer). Be sure to thoroughly rinse off all cleaners before relighting the unit.

Top

Glass Cracks

Q: What should I do if my glass becomes chipped or cracked?

A: Don't use your appliance until you've replaced the cracked glass! Contact your authorized Aladdin dealer for replacement information.

Top

Soot Sense

Q: How often do I need to clean the flue system on my gas appliance?

A: At least annually. If you find soot in the cap, have a professional clean the entire chimney system. Then call your authorized Aladdin dealer to have the appliance itself adjusted to prevent future soot production and accumulation.

Top

History ~ Information ~ Find A Dealer ~ Contact Us
Quadra-Fire ~ Dovre ~ Arrow ~ Home

© 1999 Aladdin Hearth. About this site.

 
401 N. Wynne St. Colville, WA 99114 (509) 684-3745